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Improve Customer Service:
- Does your business benefit from customer referrals?
- Can poor customer service cause your company to loose sales or money?
- How many calls per day/week/month do you receive from customers regarding invoices, purchase orders, bill of ladings or other information?
- Would instant access to customer data improve your image?
- Are your customer service representatives in one location or multiple?
If you answered yes, I don’t know, or have significant cost associated to any of these
questions, please click here and tell one of our representatives about your issues and we
will help you find the tools to improve customer service.
Implement a Disaster Recovery Plan:
- Is your information portable?
- If you had to leave tomorrow, how would you get your data out?
- How many man hours would be involved transporting your data to a new location?
- What would it cost to move your data from one location to another?
- Is your data stored in multiple locations?
- Is your data centralized?
- How would you access your data in the event of a disaster?
- Is all of your data backed up?
- How long would it take to restore your data in the event of a disaster?
- How many different formats is your data being stored?
If you answered yes, I don’t know, or have significant cost associated to any of these
questions, please click here and tell one of our representatives about your issues and we
will help you find the tools to implement a disaster recovery plan.
Comply with Regulations:
- Is it difficult to locate records for destruction or to answer requests for copies?
- Does a record have to be located in more than one location or system?
- Do you store private/confidential information?
- How do you protect your information from non-compliant access?
- Do you provide audit logs for who accessed what records and why?
- Have you had a non-compliant exposure?
- Do you currently provide multiple levels of security for your data?
- Do you report access to information to the State or District?
- When critical information is released, how are you able to track that disclosure to see the extent and use of the leaked information?
If you answered yes, I don’t know, or have significant cost associated to any of these
questions, please click here and tell one of our representatives about your issues and we
will help you find the tools to comply with regulations.
Reduce Records Management Costs:
- Are your records stored offsite?
- Are your records stored in more than one location?
- Are you fielding multiple requests for records per day/week/month?
- Is there manual labor involved in fulfilling records requests?
- Do you mail, fax, email, or copy records on a regular basis?
- What are your mailing costs associated with fulfilling records requests?
If you answered yes, I don’t know, or have significant cost associated to any of these
questions, please click here and tell one of our representatives about your issues and we
will help you find the tools to reduce records management costs.
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